Privacy Policy

Effective Date: October 29, 2025

Welcome to ARC Raiders Help — a community-driven helper app designed for players of ARC Raiders. This Privacy Policy explains how we collect, use, and protect your information when you use our app.

1. Who We Are

ARC Raiders Help is operated by a private individual based in Estonia (EU). We follow the requirements of the General Data Protection Regulation (GDPR).

2. Information We Collect

We only collect the minimum information necessary to provide and improve the app. Depending on how you use ARC Raiders Help, this may include:

• Anonymous usage data – basic analytics such as app version, features used, and device type (no personal identifiers).
• Voluntary feedback – if you contact us through email or in-app feedback, we receive the information you choose to share.

We do not collect or store any personal data such as your name, location, or ARC Raiders account details.

3. How We Use Your Information

• To maintain and improve the app’s functionality.
• To understand how users interact with the app (in an anonymous, aggregated way).
• To respond to support requests or feedback you voluntarily send us.

4. Legal Basis for Processing

We process information based on:

• Legitimate interest – to keep the app secure and functioning properly.
• Consent – when you voluntarily share feedback or contact information.

5. Data Retention

We retain anonymous analytics data for up to 12 months. Any emails or feedback you send are stored only as long as needed to respond and support you.

6. Sharing of Data

We do not sell, rent, or share your data with any third parties. Some technical data (such as crash logs or analytics) may be processed by trusted EU-compliant service providers strictly for maintenance and diagnostic purposes.

7. Your Rights (EU / EEA Users)

Under GDPR, you have the right to:

• Request access to any data we hold about you.
• Request correction or deletion of your personal data.
• Withdraw your consent at any time (if applicable).
• Lodge a complaint with the Estonian Data Protection Inspectorate.

8. Security

We use reasonable technical and organizational measures to protect any data processed by the app. No method of transmission or storage is 100% secure, but we work to maintain a high level of protection.

9. Children's Privacy

ARC Raiders Help is intended for general audiences. We do not knowingly collect data from children under 13 years old.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted here with a new “Effective Date.”

11. Contact

If you have any questions or privacy requests, please contact:

Email: markoragnar@gmail.com